All items undergo rigorous quality assurance checks to meet TOBAMS COLOUR’ high standards.
If you encounter an issue with your item, please email us at Returns@tobamscolors.com within day of receiving it to request an exchange.
To initiate a return, please send us an email with your name, order number, delivery confirmation
(recorded or signed for), and a brief description of why you’re returning the purchase.
Exchanged items must be returned within 7 days of receipt, with tags still attached and in perfect, wearable condition.
A delivery confirmation (e.g., recorded/signed for) is required for all returned items.
You will receive an email with detailed instructions on how to ship/return the product. Please follow these instructions carefully to facilitate the exchange.
We do not provide refunds. Please ensure items are selected carefully, paying attention to our sizing guidelines before purchase. For more information on sizing, email us at info@tobamscolors.com.
Customers are responsible for delivery charges on returns due to incorrect sizing.
